
- One-to-one or group coaching
- Bespoke training courses
- Facilitating visioning workshops
- Developing new processes, tools and techniques
- Recruiting the 'right' person for the 'right' role
All of our interventions are uniquely designed to stimulate action. We believe in creating positive learning environments where people feel safe to stretch and try new things. Our focus is on encouraging the individual to make the team difference and thus impact on business success.
We prefer to work closely alongside our clients to mutually define your needs, understand the aspirations for your business, and design activities that are tailored to your outcomes. We also have access to a select range of freelance associates whom we can call upon to match specific experience or skill sets to your requirements.
We know that acquiring new skills and techniques doesn't always equate to changing behaviour in the workplace. Often people know 'what' to do and 'how' to do it, but still don't actually 'do' it! For this reason, we design activities that encourage an 'attitudinal' or 'mindset' change.
We call this the 'MAP for change'.


![]() |
||
“The facilitation and training has rated highly with every team interaction we've had with SOI. Indeed, since engaging their services we have had one of our most successful years in the department – achieving and surpassing all of our metrics and goals.” | ||
J. Mark Taylor, Vice President Merchant Communications Group, American Express |
||
![]() |